We have begun the documentation for our Forefront Endpoint Protection (FEP) 2010 installation. See the pdf at the bottom of the page for information on how to deploy Forefront, system requirements, etc. 

Please let us know if you have questions or problems!

 
We have added the Mac and Active Directory integration FAQ's to our list of websites!

Just check the AD Web Pages link to the right of these announcements for a list of up-to-date frequently asked questions! These are typically updated following a new Mac based AD deployment with any issues that may have arisen. 

If there are any major announcements they will be available under the announcements sections as well.

When you reset your Active Directory password, these new rules and restrictions must be followed. If you do not follow these guide lines, you will not be able to log in to Knox County Schools computers or the new email system. YOU DO NOT NEED TO RESET YOUR ACTIVE DIRECTORY PASSWORD AT THIS TIME.

New password rules:
• The password is case-sensitive.
• The password can contain uppercase letters and lowercase letters.
• The password can contain numbers.
• The password can contain the following symbols: ` ~ ! @ # $ % ^ & * ( ) _ + - = { } | [ ] \ : " ; ' < > ? , . /
• The minimum password length is 6 characters.
• The maximum password length is 16 characters.

New password restrictions:
The password can’t contain any of the following items:
• Spaces.
• Non-English characters.
• Any part of the account name that is attached to the email address.

User accounts passwords will now be created differently in Active Directory. This information will only apply to users that are created in Active Directory as of January 1, 2011. The new default password, for all users, is the first letter of the user’s first name CAPITALIZED, the first letter of the user’s last name CAPITALIZED, and the last FOUR digits of the user’s employee OR student ID. An example of a staff member would be JOHN DOE (000012345), who’s password will now be JD2345. An example of a student would be JOHN DOE (S123456), who’s password will now be JD3456. THIS DOES NOT MEAN THAT WE HAVE CHANGED THE PASSWORDS BACK TO DEFAULT. THIS CHANGE ONLY APPLIES TO THE DEFAULT PASSWORD THAT IS CREATED WHEN THE ACCOUNT IS CREATED, BEFORE THE USER RESETS THEIR PASSWORD.

Users that were created before January 1, 2011 will have the same default password as before. An example of a staff member would be JOHN DOE (000012345), who’s password is JD45. An example of a student would be JOHN DOE (S123456), who’s password will now be JD56. AGAIN, THIS DOES NOT MEAN THAT WE HAVE CHANGED THE PASSWORDS BACK TO DEFAULT. THIS CHANGE ONLY APPLIES TO THE DEFAULT PASSWORD THAT IS CREATED WHEN THE ACCOUNT IS CREATED, BEFORE THE USER RESETS THEIR PASSWORD.

After updates were installed over the first weekend of December, a few individuals have reported issues viewing documents in Gradebook and Star Student. If you are having issues, please ask your BLTC to repair Adobe Reader X. The installation package can be found here. After repairing or installing Adobe Reader X, please launch the application and agree to the "Terms of Usage". This issue is a result of Browser Add-ons failing to uninstall or install. Sorry for the inconvenience and thank you for your cooperation.

The Active Directory Team will be deploying updates for Adobe Reader, Adobe Flash Player, Adobe Shockwave Player and Java this weekend. These updates will be installed by a software installation policy on all Windows computers that have been added to Active Directory. If you are in a school where Active Directory has been deployed, please instruct teachers and other staff members to leave all Windows computers turned on this Friday (12-3-10). These updates will be deployed starting Friday evening through Sunday evening. This time frame should allow all updates to be installed without classroom and business day interruption. Thank you for your cooperation.

We have resumed migrating schools to Active Directory. A complete list of schools that have already been migrated and a tentative schedule for the upcoming migrations can be found below in the "Department Files".

AD Password Flyer - This is a printable document with the account password requirements.

This help document should be followed to assist students with their first log in using their Active Directory username (S + Student ID) and password.

Forefront Deployment FAQ

Complete list of locations where Active Directory has been deployed.

This help document should be followed to reset student's Active Directory passwords.

Tentative Schedule of upcoming Active Directory Deployments.